Privacy Policy
Last updated: May 2026
ISFEC collects and uses personal information to operate membership services, training registrations, event registrations, certificates, verification tools, contact forms, payments, support messages, and member portal access.
Information may include identity details, contact details, academic and professional documents, membership applications, payment records, course or event records, certificates, verification records, uploaded files, messages, and administrative notes.
ISFEC uses this information for legitimate syndicate administration, member services, compliance, communication, verification, record keeping, security, and service improvement.
How information is shared
Information may be shared with authorized administrators, service providers, payment processors, hosting providers, professional partners when needed to deliver a requested service, and public verification tools where a member or certificate record is intended to be verified.
Retention and security
ISFEC keeps records for as long as needed for membership administration, legal compliance, dispute handling, audit history, and verification integrity. Reasonable technical and organizational safeguards are used to protect personal data from unauthorized access, alteration, disclosure, or loss.
Your choices and rights
You may request access to your personal information, correction of inaccurate data, deletion where legally available, restriction of processing, or a review of how your information is used. Requests can be sent to info@isfec.international-syndicate.org.
Contact
International Syndicate of Family and Educational Counselors, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom. Email: info@isfec.international-syndicate.org.